ADDIS ABABA- Emphasis on human aspects is necessary to develop the civil service sector and support the reform, disclosed Civil Service Commission. Bezabih Gebireyesus Commissioner at Civil Service Commission told to The Ethiopian Herald that the commission has been working hard to modernize the government’ service sector and to render the public services vibrant.
The reform being undertaken in the civil service sector will be a catalyst of change for the other sectors and it will bolster basic reforms in the nation, he added.
The government places high emphasis on the public servants’ perception, the commissioner stated. Adding: “So it has started continual training which can change the mindsets and create sense of stewardship and ethics for the government employees.
There are also packages which focus on basic service principles and the new 21st century ideas.’’ With this movement, it can ensure citizens’ sustainable livingstandard with better service provisions and suitable environment, Bezabih noted.
The reform being implemented in the civil service will develop procedures that allows governmental organizations to come up with one-stop service. It will strengthen the mechanism that would give quick response for citizens’ grievances, according to him.
‘‘This reform plans mainly to work on all human foibles like carelessness, irresponsibility, and neglectfulness. It alleviates malpractices. Hence, it will sustain the ongoing reform,’’ he reaffirmed.
The commissioner highlighted that the commission believes that envisaged roadmap will make the civil service sector to create vast change tasks for the next 15 years and the first draft is already finalized.
It has less than six pillars which gives priority to supporting the reform. Bezabih stressed that changing the government service sector will not change all goals within one night since it is difficult to achieve success in a short period of time creating ethical civil servants, but it will work together with citizens for effectiveness.
Professor Fikire Dessalegn President of Ethiopian Civil Service University (ECSU) for his part said that displeasures and grievances have been witnessed from private or group interest and the government is working to address the complaints and grievances through establishing modern civil service. ‘‘The public have its own dissatisfaction on the government service but sometimes there will be some questions which are not appropriate ones.
Having identified the limitations, the government is ready to fill the gaps and to satisfy the needs of the people,’’ he added. ‘‘The president has urged every organization to work in creating awareness among its civil servants and the civil servant also needs to know their rights and duty.
Workshops and trainings should be prepared to increase their awareness. The servant’s right and obligations should be balanced. This would have pivotal role in consolidating the ongoing reform,’’ he pointed out.
Herald March 24/2019
BY GENET FEKADE
