ADDIS ABABA – Ministry of Culture and Tourism said it has been making preparation to reevaluate hotel star ratings in the upcoming Ethiopian year.
Ministry, Tourist Service License Approval and Rating Directorate Director Theodros Derbew said the reevaluation will be made every three years in accordance with regulation number 172/2002 of the Council of ministers.
As to Theodros, the first attempt to grade hotel started some four years ago and experts from the United Nations World Tourism Organization (UNWTO) took part in the process which rated 270 hotels.
As it is planned to undertake the evaluation with Ethiopians, the provision of training and preparation has taken some time.
Furthermore, the rating of lodges and restaurants is going to be carried out in the upcoming Ethiopian New Year. So far, some 83 hotels were awarded one to four stars following the second hotel grading held in 2019.
The ministry is also open to accepting complaints about the process of rating.
Exterior view, bedroom, bathroom, public area, bar and dining facilities, kitchen, housekeeping and maintenance, general services, additional facilities like swimming pool, gym, and spa, sustainability(research and development), safety & security, and staff facility are some of the criteria to be used in the evaluation.
The Ethiopian Herald August 1/2019
BY LKACHEW ATINAFU
