Ground handlers at Zanzibar’s Abeid Amani Karume International Airport have until November to vacate the newly constructed terminal 3 building to give way to a new operator, Dubai National Air Travel Agency (Dnata).
The Zanzibar Airports Authority (ZAA) has given the Dubai-based company exclusive access to the new terminal, constructed at the cost of $120 million. But, the directive runs counter to the Tanzania Civil Aviation Authority decision of 2022 prohibiting monopoly, price caps, favouritism or segregation of terminals.
ZAA, in a letter issued and signed by director-general Seif Juma, says it has entered a management agreement with three companies in its quest to improve service delivery.
The firms are Dnata Zanzibar Aviation Services Limited, Emirate Leisure Retail, and Segap. “As from December 1, 2022, unless informed otherwise by the authority, all services from terminal 3 shall be conducted under the auspices of Dnata for provision of ground handling and the Marhaba lounge services,” reads the letter.
The Ethiopian Herald September 17/2022